Transforming From Transactional to Conversational Customer Care
Learn how the WhatsApp Business Platform helps evolve the customer experience, increase agent efficiency, and drive revenue.
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Published: Sep 22, 2023
Published: Sep 22, 2023
Transforming From Transactional to Conversational Customer Care
Transforming from Transactional to Conversational Customer Care.
This guide helps you discover how the WhatsApp Business Platform can be a critical...
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Published: Sep 22, 2023
Transforming From Transactional to Conversational Customer Care
Transforming from Transactional to Conversational Customer Care
This guide helps you discover how the WhatsApp Business Platform can be a critical...
View More
Le guide de l’expert IT en IA et gestion de contenu
Plus de 60 % des DSI estiment que l’intelligence artificielle (IA) et le machine learning seront essentiels à leurs activités d’ici...
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Published: Jun 07, 2023
Video Marketing Trends to Watch in 2023
As the saying goes, “a picture is worth a thousand words”. In the modern world of marketing, videos have become one of, if not, the most effective...
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Guess the Impact Supply Chain Disruptions
Think you understand the financial implications of a tsunami wiping out a global manufacturer? What happens when a major distributor goes bankrupt? ...
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La guida dell'esperto IT all'AI e alla gestione dei contenuti.
Più del 60% dei CIO afferma che entro 5 anni l'intelligenza artificiale (AI) e l'apprendimento automatico saranno fondamentali per il loro...
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SugarCRM Expands Ecosystem; Omnichannel Capabilities
SugarCRM has leveraged IBM and other strategic partnerships to broaden its omnichannel appeal to enterprises, making Sugar a strong alternative to Salesforce.com,...
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Succeed on Market Places Internationally
Amazon, Ebay, Alibaba … be they large or small, general or specialised, the economic position of marketplaces is always secure. Marketplaces...
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The IT expert’s guide to AI and content management.
More than 60 percent of CIOs say artificial intelligence (AI) and machine learning will be critical to their business in five years. As brands continue...
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Published: Apr 06, 2023
5 customer experience strategies for financial services contact centers
Customers expect a combination of speed and personalization from financial services providers. Your ability to deliver on these gives you a great chance...
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Published: Jun 06, 2023
Maximizing the Potential of Video Cloud Technology for Brands: A Guide to Engaging and Connecting with Your Audience
As the use of video continues to grow in the digital age, businesses are facing numerous challenges when it comes to creating, managing, and delivering...
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Published: Nov 30, 2022
Exceed Expectations as One Connected Team
The financial services industry has recently faced a significant shift towards the demand for digital services and engagement. A recent study shows that...
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Published: Mar 20, 2023
10 Reasons to Consider Marketing Automation
More agile, more efficient, more effective marketing.
Being a successful marketer means always being ready for the unexpected, but that goes beyond...
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