HR is all about serving your people, whether they are shiny new recruits or lifetime employees. But all too often, outdated and cumbersome paper-based...
Customers expect more from brands when it comes to convenience, resolution times and agent expertise. Evolving customer preferences are tightly linked...
Enterprise Collaboration: Benefits, Misalignments and Risks.
Enterprise collaboration and digital transformation initiatives, enabled by technology,...
Immer mehr Unternehmen betrachten Daten nicht nur als wertvolle Ressource, sondern als entscheidendes Mittel, um Ihr Überleben zu sichern. Im IDC-Bericht...
Are you drowning in meaningless metrics? Creating smarter reports and tracking KPIs is a must, but it can also feel like a daunting task. Kickstart your...
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