Published: Sep 21, 2022

Work Management for Marketers: Digital Content Creation

The most successful organisations—and the most successful marketing leaders—treat work like a tier one asset. They understand that work impacts...

Published: May 09, 2022

Using Data to Drive Business Value

This MIT Tech Review Insights Report explores how organizations are using data to drive business value, especially during turbulent times such as...

Published: Aug 24, 2022

Telefonica Automated Technical Support Using Dynamic Process Guidance Software

About the Client O2 employs over 21,000 people in the UK and has over 480 retail stores. Its Gurus business is described internally as “the home...

Published: May 09, 2022

The Guide to Building a Winning Data Strategy

This MIT Sloan Management Review Executive Guide covers why culture is the greatest barrier to success, how actioned analytics drive new customer...

Published: May 09, 2022

The Data-Driven Enterprise: A Guide to Maximising the Value of your Data

This eBook covers the six practical steps your organization can take to become data-driven and how other organizations are using data to better customer...

Published: Sep 21, 2022

The marketer's guide to moving with agility

So fast and agile, it hardly feels like work management. There's nothing more stifling to the success of a marketing team than sluggish, mismanaged...

Published: Sep 21, 2022

Mixing agile and waterfall

Your guide to the mixed methodology workflow landscape. Some teams function best with an Agile approach to their workflows. And for others, a Waterfall...

Published: Aug 23, 2022

Four Strategies for Using Conversational AI to Optimize Customer Experience and Outcomes

When the pandemic disrupted every aspect of business and life, telecommunications became nearly as important as electricity to many consumers. In fact,...

Published: Sep 13, 2022

4 Mindsets and behaviors of future ready sales teams

Developing your sales managers can create a ripple effect across all of your employees and teams. Prepare your sellers for the future, no matter what comes...

Published: Aug 23, 2022

Banking on Great Conversations

The challenges of the pandemic thrust banks that were struggling to remain relevant and their customers who were still digital holdouts into the same situation:...

Published: May 09, 2022

How Treating Data as a Strategic Asset Drives Growth

This IDG eBook explores how organizations can build a successful and sustainable data approach to capitalize on data-driven decision making and outcomes....

Published: Feb 03, 2022

Improving the Frontline Employee Experience in Retail

Today’s retailers need better solutions to help them overcome hiring challenges and win the war for talent. Download this eBook to learn how...

Published: May 10, 2022

Using Technology to Address Challenges in the Staffing of Hourly Frontline Workers in Retail and Hospitality

Retail and hospitality employers face tough competition for frontline workers—but a flexible, employee-friendly scheduling process can help organizations...

Published: Sep 13, 2022

4 Actionable ways to retain your top talent

Thinking about how to approach talent retention and key your best performers? Download this guide to learn more about how to approach talent retention...

Work Management for Marketers: Digital Content Creation

Using Data to Drive Business Value

Telefonica Automated Technical Support Using Dynamic Process Guidance Software

The Guide to Building a Winning Data Strategy

The Data-Driven Enterprise: A Guide to Maximising the Value of your Data

The marketer's guide to moving with agility

Mixing agile and waterfall

Four Strategies for Using Conversational AI to Optimize Customer Experience and Outcomes

4 Mindsets and behaviors of future ready sales teams

Banking on Great Conversations

How Treating Data as a Strategic Asset Drives Growth

Improving the Frontline Employee Experience in Retail

Using Technology to Address Challenges in the Staffing of Hourly Frontline Workers in Retail and Hospitality

4 Actionable ways to retain your top talent

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