Data-Driven Reinvention
This eBook covers the benefits of becoming data-driven and the three stages that will get you there. Organizations that are data-driven are reinventing...
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Published: May 09, 2022
Published: Sep 13, 2022
Mindsets for boosting sales productivity
71% of sales leaders don’t think they can adapt their strategy fast enough to deal with change and uncertainty, let alone prepare their teams for...
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Published: Aug 24, 2022
The Future of AI for Contact Centers
Today AI is embedded within every aspect of our lives. Most of the things we take for granted like asking Alexa to play our favorite music or unlocking...
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Published: Aug 23, 2022
The Future of Retail is Conversations
Retail may never be the same. Consumers who were previously averse to online shopping suddenly embraced it during the pandemic, and many don’t plan...
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Published: Oct 20, 2021
Report: Forward-Looking Technology for Retail CIOs
As the world continues to change, today’s retail CIO is being asked to ensure technology can keep pace. In this Workday and IBM Industry Perspective...
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Published: Sep 13, 2022
Inclusive Leadership Report
How is your organization encouraging inclusive leadership?
Download our in-depth quarterly report to learn how inclusive leadership across organizations...
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Published: May 09, 2022
Using Data to Drive Business Value
This MIT Tech Review Insights Report explores how organizations are using data to drive business value, especially during turbulent times such as...
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Published: May 09, 2022
Data Reinvention: Business Transformation Through a New Lens
This HBR Report explores the value that data is bringing to organizations and how to avoid the common pitfalls many face when embedding a data strategy...
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Published: Sep 13, 2022
4 Actionable ways to retain your top talent
Thinking about how to approach talent retention and key your best performers?
Download this guide to learn more about how to approach talent retention...
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Published: May 10, 2022
Using Technology to Address Challenges in the Staffing of Hourly Frontline Workers in Retail and Hospitality
Retail and hospitality employers face tough competition for frontline workers—but a flexible, employee-friendly scheduling process can help organizations...
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Published: Sep 13, 2022
4 Mindsets and behaviors of future ready sales teams
Developing your sales managers can create a ripple effect across all of your employees and teams. Prepare your sellers for the future, no matter what comes...
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Published: Sep 13, 2022
3 Key Drivers of Employee Belonging
This guide offers organizational leaders a deeper understanding of why implementing more personalized belonging initiatives for their entire workforce...
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Published: Sep 21, 2022
Work Management for Marketers: Digital Content Creation
The most successful organisations—and the most successful marketing leaders—treat work like a tier one asset. They understand that work impacts...
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Published: Aug 24, 2022
When the Agent Experience Suffers, So Does Customer Experience
Today’s agents are more stressed out, frustrated, and likely to leave than ever before. Traditional tools don’t help. The only way to systematically...
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