Customer Analytics | IT Corporate

The Forrester Wave™: Sales Force Automation Solutions, Q2 2017

In our 35-criteria evaluation of sales force automation (SFA) providers, we identified the 10 most significant ones — bpm'online, CRMNEXT, Infor,...

17 Rules of the Road for Contact and Customer Relationship Management

When it comes to choosing the right Customer Relationship Management (CRM) system for your business, it’s important to understand all the benefits...

Leave Administration: A Vehicle for Employee Wellness

Employee leave can be challenging for both employers and employees. Employers must stay abreast of myriad, ever-changing federal, state/provincial, and...

Microsoft Lays Out Linkedin CRM Strategy

You have bold ambitions for your sales team. You want to—and need to—reinvent productivity. But the success of your sales team is stifled by...

Mind the Gap on Your Digital Transformation Journey: Making Content Work for Your Organisation

Digital Transformation is the process by which enterprises adapt to or drive disruptive changes in their operations, customers and markets. Many organisations...

Gepersonaliseerde inhoud leveren voor dummies

In het jaar 2020 wordt de wereld getroffen door een pandemie. Op enkele uitzonderingen na, zoals de heldhaftige hulpverleners, blijven de meeste mensen...

Vraag meer van uw CMS: zo krijgt u de meeste waarde in de kortst mogelijke tijd

De CMS-wereld is veranderd. Voorheen kochten grote bedrijven high-end systemen die ze aan hun wensen aanpasten, terwijl middelgrote bedrijven genoegen...

Published: Sep 27, 2021

14 innovative personalisation ideas for the digital-first customer

Prior to 2020, customer personalisation was a nice thought. However, the global pandemic shifted everything. Customers and businesses made the switch from...

LinkedIn Social Selling

In the traditional model, marketing tells a targeted group what to want. Then sales tells them why they want it and takes the order. This model is less...