Get closer to customers with conversation
How Conversational Business Can Help You Get – and Stay – Closer to Your Customers
You know how to deliver high-quality experiences....
View More
Published: Sep 22, 2023
Published: Sep 22, 2023
Get closer to customers with conversation
How Conversational Business Can Help You Get – and Stay – Closer to Your Customers
You know how to build authentic customer connections....
View More
Published: Sep 21, 2023
Customer Insights: Customer Experience Testimonials
Businesses are under pressure to find a versatile solution that can help reduce operational costs while resolving customer issues faster. Learn how...
View More
Published: Sep 22, 2023
Get closer to customers with conversation
How Conversational Business Can Help You Get – and Stay – Closer to Your Customers
You know how to create high-quality experiences....
View More
Published: Sep 18, 2023
IDC white paper: The untapped value of unstructured data
Unstructured data — customer contracts, product specs, employee handbooks, and so much more — makes up 90% of your business data, according...
View More
Der Weg der Customer Journey: Die neue, digital-first CX
Diese Infografik untersucht die lineare Customer Journey neben den heutigen Erwartungen an das Kundenerlebnis (CX). Führende CX-Experten helfen Ihnen,...
View More
Improving Service and Reducing Costs in Contact Centers
Leverage AWS AI services to enhance customer experiences.
It’s time to leave behind the challenges of legacy contact centers—long wait...
View More
Published: May 16, 2023
The Complete Guide to Zero-Party Data in 2023
This paper will show rather than merely tell, taking you through the privacy landscape, the four types of consumer data and how zero-party data is the...
View More
Ten predictions for the next decade of analytics
AI and other analytics technologies are driving incredible innovations and advancements that are making it possible to do things with data that business...
View More
Acquisition tools for your E-commerce Website
In a highly competitive market, online retailers are always on the lookout to boost their online activity in order to generate more qualified traffic to...
View More
Published: Apr 03, 2023
Turning dreams into reality- How Qatar National Tourism Council will deliver amazing digital travel experiences with Adobe
Qatar is a country of hidden gems and one that is on a mission to become a leading destination for both regional and global travellers. International flights...
View More
Towards Great Customer Experiences: A CIO Tech Assessment Checklist for Digital Transformation
The road to successful, ongoing digital transformation is not so much long as never-ending. Organisations must constantly evolve and optimise their positions...
View More
Building and Maintaining a Clean List of Subscribers
Effective senders of mail employ focus and use data driven analytics to achieve not only effective delivery of mail but improved open, click, and conversion.The techniques...
View More
Published: Jun 30, 2022
MetriStar Top Provider Award Contact Center Platforms
RingCentral has earned the Metrigy MetriStar Top Provider Award for contact center platforms. The value of the MetriStar Award is that it is based on both...
View More
