Often, all it takes is a better online experience, an enticing deal, or a more convenient location for a customer to make the switch. And while brands are catching attention, they aren’t always keeping it.
Truth be told, it’s tough to build brand loyalty in such a competitive market. But brands that focus on building real relationships, not just pushing people to make transactions, can find ways to keep customers sticking around for the long haul.
To find out what loyalty means today and how brands are using Cheetah Digital solutions to build lasting relationships with their customers, download the guide now.