Evolving Customer Experience and Expectations in Australia
Delivering a great customer experience is essential in
any business. It drives loyalty, customer retention and,
by extension, revenues and profits.
Done well, it can be a company’s point of difference,
providing a competitive edge.
Read now to discover why technology hasn’t solved customer service complexity – and how to close the gap in 2022.
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Computer and Technology
Aerospace and Aviation
Agriculture and Forestry
Education and Training
Engineering and Construction
Food and Beverage
Government and Public Administration
Non profit Organizations
Other Industry Not Listed
Retail and Wholesale
Transportation and Shipping
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Customer Interaction, Customer Data, Collaboration, Technology, Customer retention, Measurement