Streamline customer service with digital workflows

Published by ServiceNow

Deliver better customer experiences – even when the unexpected happens.

Delivering a great customer experience can be difficult in challenging times like these. But there is a way to help your customer service teams to continue performing efficiently – even when the unexpected happens.

What’s the key? Every great digital customer experience (CX) is powered by a simple digital customer service workflow.

In this Ebook, we explore workflows in a customer service context, what digitising them can help you achieve, and how you can start creating powerful digital service workflows for yourself. Learn how to build processes that are measurable and improvable, so you can make outstanding CX your competitive differentiator.

Download this Ebook to learn more, including:

• The advantages of digital customer service workflows to enhance CX
• How to connect key players and systems in your workflows
• Case study: How Vodafone uses digital customer service workflows
• Tips and advice on where to start with digital workflows

Download Now

Required fields*

Submit

By submitting this form you agree to ServiceNow contacting you with marketing-related emails or by telephone. You may unsubscribe at any time. ServiceNow web sites and communications are subject to their Privacy Notice.

Please agree to the conditions

By requesting this resource you agree to our terms of use. All data is protected by our Privacy Notice. If you have any further questions please email dataprotection@headleymedia.com.

Submit

Required fields*

Salutation *

First Name *

Last Name *

Job Title *

Company Name *

Address Line 1 *

City *

State/County *

Zip/Postal Code *

Country *

---------- Australia Austria Belgium Brazil Bulgaria Cambodia Canada China Croatia Czech Republic Denmark Egypt Estonia Finland France Germany Greece Hong Kong SAR Hungary India Indonesia Iran Ireland Israel Italy Japan Jordan Korea Kuwait Laos Lebanon Luxembourg Malaysia Mexico Netherlands New Zealand Nigeria Norway Oman Philippines Poland Portugal Qatar Romania Russia Saudi Arabia Serbia Singapore South Africa Spain Sweden Switzerland Taiwan Thailand Turkey Ukraine United Arab Emirates United Kingdom United States Yemen Vietnam

Phone *

Industry *

---------- Computer and Technology Advertising/Media/Publishing Aerospace and Aviation Agriculture and Forestry Automotive Banking/Accounting/Financial Business Services Education and Training Engineering and Construction Entertainment/Travel/Hospitality Food and Beverage Government and Public Administration Healthcare Insurance Legal Solutions Manufacturing Marketing Non profit Organizations Other Industry Not Listed Pharmaceutical Public Relations Real Estate Retail and Wholesale Scientific Telecommunications Transportation and Shipping Utilities VAR/VAD/System Integrator

Company Size *

---------- 10,000+ 7,501-10,000 5,001-7,500 2,501-5,000 1,001-2,500 501-1,000 251-500 101-250 51-100 0-50

Submit

In order to provide you with this free service, we may share your business information with companies whose content you choose to view on this website.

All information that you supply is protected by our privacy policy and you agree to our Terms of Use.

Related Categories Customer Interaction, Customer Data, Customer Analytics, Customer Relationship, Digital Marketing