Converse Case Study

Published by Salesmanago

This case study describes the effects of deploying Customer Engagement Platform at Converse online store, a franchise operated by Orbico.

Our cooperation with SALESmanago was born from the need for implement a system that supports full marketing automation activities in our eCommerce department. Working with this tool has allowed us, above all, to obtain leads, automate newsletter dispatch, and personalize and segment the database.

Our results are growing, as can be seen in the reports. The possibilities for the program are enormous, and new functions supporting the development of marketing activities are constantly appearing. The commitment and professionalism of our supervisor make the cooperation run smoothly.

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---------- 10,000+ 7,501-10,000 5,001-7,500 2,501-5,000 1,001-2,500 501-1,000 251-500 101-250 51-100 0-50

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---------- Staffing shortages/labour challenges Satisfying customer expectation gaps from supply chain issues Managing omnichannel customer interactions Growing preference for digital-first, self-service service options Operating via a remote/distributed workforce

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Related Categories Targeting, Segmentation, Marketing Automation, Marketing Automation