In today's global economy, companies are digitising as quickly as possible in order to remain competitive and deliver the experiences customers expect. Crucial to this process is adopting electronic signatures to transact business digitally and get approvals, as paper-based processes and wet-ink signatures are...
Published: Sep 18, 2019
Industry experts predict that successful businesses will soon become 100% digital for all transactions. Sales teams that leverage digital technology close more deals faster, improve the customer experience, and gain clear competitive advantages.
Sales professionals are most effective when they’re equipped with...
Published: Jul 30, 2019
Today, most organizations have a customer experience strategy (96%), but recent Avanade research shows that only 14% are ahead of their customers’ expectations. This means that 86% feel that they are behind the curve, the competition — and most importantly — their customers’ expectations.
The...
Published: Oct 05, 2017
Tips for Managing Employees Working from Home, Copyright ®, All Rights Reserved. 1Telecommuting. Working from home. Remote employees. Regardless to what it is called, working from anywhere other than the company office is becoming increasingly popular for employees and employers alike. The ability for more employers...
Published: Mar 09, 2014
Today’s top marketers know that a solid understanding of their consumers is the foundation of success. There are a ton of tools promising to help turn data into key customer insights, but which are best for your unique needs? One such tool, a DMP (Data Management Platform), can help you leverage first- and third-party...
Published: Sep 05, 2017
In today’s market, customers control the buying journey – a trend that has accelerated with the increased sophistication of mobile devices. Customers decide where to research, how to buy and when to purchase, and have higher expectations than ever.
Learn how you can better connect relevant data, personalise...
Published: Apr 23, 2018
It’s hardly a secret that marketing executives of all types are using more data. Data is more powerful than ever, driving decision-making and informing strategy. Increased reliance on data has upended traditional marketing approaches and added greater layers of accuracy, targeting, analytics and measurability to...
Published: May 10, 2019
What aspects of work are most likely to get on employees’ nerves? More importantly, at what point does it go beyond annoying andinto “deal-breaker” territory? If your gut reaction is “it’s all about compensation,” a recent survey suggests that instinct is wrong. In truth, issues related...
Published: Jun 05, 2014
Impacts of the American Taxpayer Relief Act on Payroll, Copyright ®, All Rights Reserved. 1 Impacts of the American Taxpayer Relief Act on Payroll If Americans were hoping for an end to political theater after the end of the 2012 elections, they certainly got an unpleasant surprise as the country edged closer and closer...
Published: Jan 03, 2013
CONTRARY TO CONVENTIONAL WISDOM, new employees care more about mentoring and on-the-job training than perks like free food during the onboarding process, according to a survey of more than 1,000 U.S.-based employees conducted by BambooHR.
Published: Sep 19, 2014
A culture of integrity must be intentionally shaped. A strong compliance program, built on an organization’s values and principles, is the bedrock for creating a culture that is focused on outstanding quality and business outcomes.
Published: Dec 05, 2014
Customers are discovering and interacting with brands on multiple devices and through multiple channels but, it’s becoming increasingly difficult for brands to get these channels working together to deliver an effective and consistent brand experience.
We’ve been helping large, international brands put...
Published: Sep 13, 2016
The way we work is changing – but not fast enough. In the current challenging climate, most companies and public sector organisations are looking closely at what they do and how they do it.
Now is the time to take steps not only to deal with the impacts of the recent recession, but also to...
Published: Sep 07, 2016
There are four different generations in the workforce today, each with different philosophies and ideals. As of now, we have the Traditionalists, the Baby Boomers, Generation X, and Generation Y (the Millennials) all working together within the same companies. If keeping up with the needs and desires of all didn’t...
Published: May 01, 2013