Today’s employers are often using multiple tools to manage their employees, and often dozens of other tools across the business. When it comes to prioritizing where investments should be made, it can be difficult to know where to start. But for many organizations, workforce management is the place to begin.
Published: May 11, 2014
Organizations like Microsoft, Amazon, and Google are turning to experimentation to relentlessly pursue high-performing digital products, campaigns, and experiences. Whether you’re completely new to experimentation or you’re looking to upgrade your current capability, this eBook is designed to help you understand...
Published: Jan 08, 2018
One of the fundamental questions facing CFOs in small and medium-sized organizations is whether to select a ‘best-of-breed’ solution or a software suite as they look to improve the technology foundation for their processes. Determining the tradeoffs associated with these two options has never been more critical...
Published: May 16, 2012
Visibility leads to improved insights and better collaboration with partners in the network, so it’s no wonder it’s a top priority for supply chain leaders in 2017.
Join us as Christian Titze, Research Director for Gartner with more than two decades of professional experience in general IT and supply chain...
Published: Aug 22, 2018
What keeps marketing teams from reaching for the stars and succeeding? Common culprits include a lack of time, resources, IT support and management buy-in.
This tip sheet will help you map out a plan to get started on the most important programs for your business and move through the process to achieve your...
Published: Apr 23, 2018
Qu’est-ce qui empêche les équipes marketing de réussir ? Pourquoi certains directeurs marketing semblent accepter des initiatives et des résultats médiocres plutôt que de viser l’excellence ?
Lorsque vous posez ces questions, on vous répond généralement...
Published: Apr 23, 2018
Understanding how to optimize Omni-Channel Order Management is key to your business’ success.
Today, consumers want seamless possibilities for selecting and receiving new products and services.
Intelligent order management systems allows brands and retailers to make informed decisions on how to profitably...
Published: Aug 14, 2018
Many companies do not recognise when they have outgrown their legacy system or what benefits can be achieved by implementing a more advanced system. The ERP marketplace is both dynamic and innovative. Management teams should perform a periodic gap analysis to determine whether it is time to upgrade to an ERP such as Sage...
Published: Aug 01, 2011
The first generation content management system (CMS) essentially supported your website as a digital brochure. As digital technology started to become a bit more interesting, the second generation CMS added functionality to keep pace with video, interactive multimedia and, eventually, the social media revolution, along...
Published: Jan 14, 2016
Aujourd’hui, les clients sontmaîtres du parcours d’achat ; une tendance qui s’est accélérée avec la prolifération et le perfectionnement des appareils mobiles.
Les clients décident où chercher, comment acheter, quand acheter et où acheter. Et,...
Published: Apr 23, 2018
How can companies maximize their investments and take full advantage of the resources they already have to achieve better performance?
Download this whitepaper to discover how to:
Remove bottlenecks and unify siloed teams by formalizing an optimization methodology
Foster latent creativity in your team...
Published: Jan 08, 2018
Effective workforce management starts with in an accurate, efficient and user-friendly method for capturing work hours, pay rates and absences. Those critical details inform you of whether you are overstaffing particular roles, shifts or locations (or the opposite), provide a true gauge of worker performance through productivity...
Published: Jun 16, 2014
Social selling is a sophisticated practice, and there are a host of challenges and dangers to be wary of.
This guide brought to you by MyCustomer and Microsoft will explore the challenges and opportunities of social selling, to help you maximise your potential, while minimising your risks.
You will learn: ...
Published: Jan 12, 2016
The 2017 Magic Quadrant provides Gartner’s annual analysis of the contact center infrastructure vendors. The report examines the innovations driving the market and compares vendors based on completeness of vision and ability to execute.
Download now to find out more!
Published: Jul 26, 2017