Field service technicians are often the only physical point of contact people have after buying a product warranty or service. The speed and accuracy of the service your team provides has a profound impact on the reputation of your brand. To provide differentiating service, field service management (FSM) functions need:...
Published: Apr 21, 2022
The benefits of e-signature technology are far reaching. Today, e-signature technology is used around the globe in nearly every industry and department. But not all e-signature providers are created equal—and not all organizations have the same needs. Before selecting the e-signature solution that’s right for...
Published: Mar 24, 2022
A practical guide to effective sales planning, even as market conditions cause you to shift your go-to-market strategy.
Published: May 04, 2022
To truly connect with customers, brands need to work seamlessly across search, social, and eCommerce. By understanding what each channel offers and how they complement each other, advertisers can create a unified customer experience that achieves better results.
Drawing insights from Marin Software’s customer...
Published: Nov 11, 2021
Technology in media evolves quickly. Once seen as buzzwords, AI and machine learning (ML) are now crucial functions in a range of media workflows. For corporations in markets such as media and entertainment, education, and ad tech, AI/ML solutions such as AWS Media Intelligence can be especially and exceptionally valuable....
Published: Apr 06, 2022
As we wrap up 2021, we decided to take a look back at the past year to predict what the New Year has in store for the digital advertising industry.
From Amazon claiming 10.3% of the US digital ad market and continuing its quest to take a larger chunk of ad budget from Google and Facebook, to privacy regulation...
Published: Jan 04, 2022
The way we work has changed. Modern organizations are putting together new technology systems that allow employees to be productive outside a traditional office building. Electronic signature is an important part of that work-from-anywhere toolkit.
To research the way e-signature usage has impacted business efficiency...
Published: Mar 24, 2022
The 2022 Digital Trends – Financial Services in Focus report explores a wide range of trends impacting companies’ ability to successfully navigate the highly dynamic global environment, including changing customer expectations, escalating complexity and competition, training and development and the realities...
Published: Apr 20, 2022
Customer buying habits as well as media consumption are constantly changing so how do you know you’re making the right advertising budget decisions? Do you know where to pull from if budgets fall? Or where to invest to scale?
Setting a budget is just the beginning. Then you need to optimize your performance...
Published: Nov 11, 2021
7 Reasons to Expand E-Signature Usage
Over the last two years, electronic signature usage has exploded. Now that the technology is far more common, businesses looking to get ahead of their competition need to think bigger.
In this research, DocuSign shares data from a recent study of today’s leading business...
Published: Mar 24, 2022
Ad campaigns on retailers websites are becoming a major source of revenue for performance marketers—even more during the holiday season!
With more consumers purchasing online than ever, retail media is experiencing an even faster acceleration in its momentum. No doubt retail media is all the rage now as 2 out...
Published: Nov 11, 2021
Aberdeen surveyed 1,357 businesses from over 10 industries to share their top strategic priorities and core capabilities for managing customer operations–when customer service works together with middle- and back-office teams to resolve customer issues. Gain new insights from these exclusive findings.
Join us...
Published: Jan 21, 2022
Understanding how to optimize Omni-Channel Order Management is key to your business’ success.
Today, consumers want seamless possibilities for selecting and receiving new products and services.
Intelligent order management systems allows brands and retailers to make informed decisions on how to profitably...
Record global automotive sales are expected in 2017 after sales accelerated towards the end of 2016. Thanks to economic recovery, competitive finance options and rising earnings, sales have been boosted and we are seeing a rise in customer confidence.
Social media has had a huge, game-changing effect on the automotive...
