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Adobe

Content for Every Moment

In this instalment of the Experience Essential series, we show you how you can start delivering the right content to the right people at the right time. You’ll learn the fundamentals to put into place so you can connect with customers in the moments that matter and offer them great experiences.

Published: Oct 14, 2020
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Lengow

Acquisition tools for your E-commerce Website

In a highly competitive market, online retailers are always on the lookout to boost their online activity in order to generate more qualified traffic to their websites and convert visitors with ease. Discover a range of different acquisition tools throughout Lengow’s guide to help you decide which ones are best for...

Published: Jan 02, 2017
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Genesys

2017 Gartner MQ for Contact Centre Infrastructure

The 2017 Magic Quadrant provides Gartner’s annual analysis of the contact center infrastructure vendors. The report examines the innovations driving the market and compares vendors based on completeness of vision and ability to execute. Download now to find out more!

Published: Jul 26, 2017
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Adobe

Ten predictions for the next decade of analytics

AI and other analytics technologies are driving incredible innovations and advancements that are making it possible to do things with data that business leaders only dreamed of a short time ago. It’s been 10 years since Adobe acquired Omniture and entered the analytics arena. Since then, the industry has seen...

Published: Dec 14, 2020
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Sitecore

The Case for a Marketing Content Hub

Transforming digital marketing Your customers expect memorable moments at every brand touchpoint. And when you have websites, social pages, blogs, and mobile content to consider, it can feel impossible to deliver everything with quality and speed. New thinking and paradigms are called for, and nothing short of a...

Published: Dec 17, 2020
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Dun & Bradstreet

Sixth Annual B2B Marketing Data Report

Data is top of mind for many B2B marketers. But do they have the right data to drive success? For the sixth consecutive year, Dun & Bradstreet surveyed over 250 B2B sales and marketing professionals to understand how data is being used to guide their go-to-market strategy. We uncovered the biggest obstacles and...

Published: May 10, 2019
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Genesys

Omnichannel is no longer optional

The 2017 Aberdeen Report on Contact Center and Customer Experience Trends states that companies with an omnichannel program see 25% greater annual revenue growth and 55% greater decrease in customer complaints. Whether through phone, email, social media, or other web interactions, it is vital for successful companies...

Published: Jul 26, 2017
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Anaplan

The New Game Plan for Strategic Planning

Businesses today must keep pace with unprecedented change. Some can react quickly, while others struggle. What separates the winners from the losers? “The New Game Plan for Strategic Planning” is the product of HBR’s in-depth research. The report includes interviews with industry experts, analysis...

Published: Jun 07, 2017
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Microsoft

Your guide to unlocking organisational growth with data

Discover how your business can be transformed using one of the most valuable resources already at your disposal - data. This eBook by Microsoft explains how, cost effectively and with minimal disruption, you can enhance efficiency and productivity while growing your organisation effectively. ...

Published: May 24, 2016
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GoToMeeting

8 Common Traits of Incredible Leaders...

Look at any great leader from history — in business, sport, military or any other industry — and you’ll notice a wealth of distinctive character traits, from strength and determination to intelligence and eloquence.  But which traits are common to all great leaders? There’s no need to...

Published: Jan 01, 2016
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Adobe

Prove Your Marketing Worth

In a digital world, where every campaign and customer experience can be tracked, it’s imperative for marketers to have data that proves the value of their every effort. Because when you can’t prove whether your marketing drives organisational profits, you’re less likely to get the budget you need to deliver...

Published: Apr 15, 2020
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Microsoft

Leading the Future of Field Service: Connecting Field Service Management to the Internet of Things

Field service management teams want to keep costs down, while improving their customer service relationships. This can be hard for organisations in any industry—often, reducing costs hurts customer relationships—but IoT provides a way for field service organisations to  achieve this goal. Download...

Published: Jan 12, 2018
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Relay42

Find your Data Management solution for marketing

Here are the key questions every marketer should ask themselves - and their stakeholders - when considering this kind of technology. Get straight to the important stuff: A checklist of DMP criteria to make sure you're asking vendors the right questions A closer look at DMP competencies, nuances and...

Published: May 15, 2018
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Optimizely

Building a Robust Experimentation Capability

Organizations like Microsoft, Amazon, and Google are turning to experimentation to relentlessly pursue high-performing digital products, campaigns, and experiences. Whether you’re completely new to experimentation or you’re looking to upgrade your current capability, this eBook is designed to help you understand...

Published: Jan 08, 2018
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